Privacy Policy

1. Introduction

1.1 Welcome to Search-Help.live, your trusted search domain dedicated to ensuring your privacy. At Search-Help.live, we are committed to protecting your data and maintaining transparency in how we handle it. This Privacy Policy outlines our practices regarding the collection, use, and protection of your Personal data when you interact with our website (referred to as the “Website”).

1.2 Search-Help.live, prioritizes the privacy of all users. If you have any questions or concerns about this Policy, please reach out to us via our Contact Form.

1.3 It’s important to note that the Website is intended for individuals aged 16 and above (or 13 and above in the United States). We do not knowingly collect Personal data from individuals under these specified ages. If you are under the age limit, please refrain from using our services. If you believe we have inadvertently collected information from a minor, please contact us immediately.

1.4 This Privacy Policy is provided in English. Translations to certain other languages may be available and can be requested by contacting us here.

2. How We Process Personal Data

2.1 As stewards of your data, Search-Help.live operates as a data controller under the General Data Protection Regulation (GDPR). This means that we are responsible for determining the purposes and methods of processing Personal data described in this Policy. Rest assured, we do not engage in automated decision-making.

Information Collected Directly

2.2 When you visit our Website, we may automatically collect certain information, including your IP address, device identifier, browser information, and preferences. These data help us enhance your browsing experience and optimize our services.

Your anonymous IP address;
Your (mobile) device identifier;
Information about your settings, such as language settings, browser information (user agent) and/or operating system;
Query-string;
Your Website preferences;
Your location and time zone.

Information You Provide

2.3 Access to the Websites, their content and any web search results generated by using the Websites in general do not require you to submit Personal data to us other than the information listed above. Under certain circumstances, you may wish to provide us with more information about yourself, for example in relation to any enquiry you may want to make with us via our Contact Form. When you are reaching out to us, we may process the following information about you:

Your name;
Your company name;
Your email address;
Any other Personal data you provide us with.

For our website www.Search-Help.live we use Google reCAPTCHA before you can fill in our Contact Form. It is a system to find out if the website visitor is a human and not a bot and helps us to protect our contact form from cyber spam and abuse. You acknowledge and understand that the reCAPTCHA API collects the following information:

All cookies that Google has placed on the user’s system in the last 6 months
How many mouse clicks the user made in the browser window (or tapped if it is a touch device)
The scrolling behavior of the user
The webpage’s CSS
The user’s system date and time
The user’s IP address
Whether the user is currently logged in to their Google account
The user’s browser language setting
All add-ons installed in the user’s browser
All Javascript objects
The speed with which the user fills out the form

and sending this data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalised advertising by Google. You can find further details via this link https://support.google.com/recaptcha/?hl=en.

2.4 To improve our services, we may collaborate with third-party partners who may collect data related to your interactions with the Website. These partners may use technologies like cookies to enhance your experience.

Data Collected via Partners

2.5 Third parties may be able to process data related to you through our websites in order to provide us with certain products and services. Such third parties may use technologies such as cookies, ad tags or ad beacons to collect information about your interaction with any products and services (such as advertisements) they offer through the Website.

We use advertisement from partners (from Google and Microsoft Bing and Yahoo). Because we have set off ad personalization, they will not collect or use your information to create an ad profile. You will still see ads, but are not personalized. Ads are only be based on the topic of the website you’re looking at, your current search terms, or on your general location, but not on your interests, search history, or browsing history. Your information can still be used for measure the effectiveness of advertising and protect against fraud and abuse. Please note: SearchLabz.com is not responsible for tracking cookies which you have previously accepted while visiting third-party websites. These third parties are data controllers and must inform you.

For more information about Google’s privacy policy, please visit Google Privacy Policy.

2.6 Third-parties who provide us with products and services may also place cookies, ad tags and/or beacons that collect the information outlined above in order to provide us with products and services including analytics tools allowing us to analyze the performance of our Services and advertisers and ad networks allowing the delivery of ads. These third parties may also collect information about you from other sources and combine it with other information collected about you from third party websites not affiliated with us. The IP is stored, as well as location (country), browser data and what results were shown (such as ads and organic results). Also, certain information is passed on to third parties (such as IP address, ads shown and ads clicked on) to make our service possible (showing results, both ads and organic results).

User behavior is never tracked to match organic results or ads to the visitor’s profile. Organic results and ads are only shown based on the visitor’s search query. For all websites, the personalized ads option is disabled. The necessary cookies are essential to operate our websites and provide our services by helping us provide basic functionality such as loading and rendering pages on the websites and enabling your navigation around the websites and use of certain features. They are also used to identify and prevent fraud and improve security. See Visymo cookie policy.

3. Purpose of Data Processing

3.1 Our primary objectives in processing your Personal data include providing, improving, and securing our services, as well as communicating with you effectively and ensuring compliance with legal obligations.
are essential to operate our websites (they allow us to show you search results and advertisements that match your search query)
used to identify and prevent fraud and improve security.

To improve our services: our Websites and services are constantly evolving, and we are constantly working on improving your user experience and adding new functionality to our Websites.
To secure our services: in order to be able to provide your with the best user experience possible, it is necessary to keep out hackers, automated bots or other threats. We are therefore constantly monitoring our services and the use of our services.
To communicate with you: when you contact us, we process your contact details such as your name and email address and any other Personal data you may provide to us in order to be able adequately revert to you on your enquiry.
To exercise and safeguard our rights: we may need to exercise our legal rights in case you infringe our intellectual property, engage in fraudulent acts or act in violation of this Policy or our terms of service.
To compensate our partners: as we show and run advertisements, certain Personal data may be needed in order to calculate the compensation to be paid to or received by or from our partners.
To comply with a legal obligation: we may be required by law or by a court order to process (and/or transfer) certain Personal data

4. Legal Basis

4.1 We process your Personal data based on various legal grounds, including the execution of contracts, our legitimate interests, and your consent where applicable.

Execution of a contract with you: most processing activities are carried out in order to provide you with our services.
Our legitimate interests: your Personal data may be processed by us based on our legitimate interest, such as our commercial interests. This may be the case with, among others, compensation of our partners. Visymo’s websites are search engines for different types of visitors from all over the world. After you submit a search query, the most relevant content and ads will be displayed. Information is collected for functional purposes only. Data is only used to properly perform our services and to improve our services. The IP is stored, as well as location (country), browser data and what results were shown (such as ads and organic results). Also, certain information is passed on to third parties (such as IP address, ads shown and ads clicked on) to make our service possible (showing results, both ads and organic results and payment of fees).

are essential to operate our websites (they allow us to show you search results and advertisements that match your search query);
used to identify and prevent fraud and improve security.
Your consent: should certain processing activities not be related to our contract with you, or our legitimate interest, then we may process your Personal data on the basis of your consent

5. Recipients of Your Data

5.1 Your Personal data may be shared with select recipients, such as suppliers, professional service providers, and law enforcement agencies, among others, as necessary to fulfill our commitments to you and comply with legal requirements.

Suppliers: when such is necessary to enable the use Websites and services, we may transfer your Personal data to suppliers, subcontractors and business partners, such as our hosting provider that hosts the Websites, the provider of our job application platform, partners that help us to improve the user-experience of our services and providers of IT support, data backup, recovery service and office software.
Group companies: we may provide Personal data to other companies within the Visymo group of companies, if this is necessary for compliance, internal reporting, auditing or security purposes.
Professional service providers: Our accountant, legal advisers and other professional service providers engaged by us for compliance reasons;
Advertisement partners: Information on your Website visit may be provided to advertisement partners in order to serve you with (relevant) advertisements on our Websites and elsewhere, and to measure effectiveness of advertisements. Ads are only be based on the topic of the website you’re looking at, your current search terms, or on your general location, but not on your interests, search history, or browsing history.
Law enforcement agencies: we may be under an obligation to provide your information to law enforcement, regulators, courts or other public authorities in relation to an official (court) order. In addition we may provide your data to law enforcement agencies, regulators, courts or otherwise in order to exercise our rights.
Fraud prevention: we may engage third parties when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
Third parties: we may transfer data to third parties acquiring or merging with Visymo, or purchasing part or all of our assets, or in case of a corporate restructuring.

5.2 The third parties receiving or accessing your Personal data might be located outside the European Economic Area (EEA). When transferring data for which we are responsible to countries outside of the EEA (so-called ‘third countries’), we ensure ‘appropriate safeguards’. More specifically, we contractually bind recipients of Personal data to protect your data using the Standard Contractual Clauses (SCC’s) as approved by the European Commission. We will assess in advance (where necessary, with the help of the recipients in third countries) on a case-by-case basis if the law or practice of the third country diminishes the effectiveness of the SCC’s. In those cases, we will implement supplementary measures that fill the gaps in the protection and bring it up to the level required by EU law.

6. Data Retention

6.1 We retain your Personal data only for as long as necessary to achieve the purposes outlined in this Policy or as required by law.

7. Security Measures

7.1 Protecting your Personal data is paramount to us. We employ stringent security measures, including encryption and regular assessments, to safeguard your information from unauthorized access or disclosure.

The pseudonymisation and encryption of Personal Data;
The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
The ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident; and
A process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

8. Your Rights

8.1 You have the right to object, access, rectify, restrict, erase, and port your Personal data, as well as the right to withdraw consent and file complaints with relevant authorities.

Objection: Under certain conditions you have the right to object to the processing of your Personal data and the conditions under which this processing takes place.
Access: You have the right to request from us, without constraint, at reasonable intervals and without excessive delay or expense, i) a confirmation as to whether or not Personal data regarding you is being processed, ii) information on the purposes for which Personal data is processed, iii) the categories of Personal data concerned, and iv) the recipients or categories of recipients to whom the
Personal data is disclosed. You have the right to receive, in an intelligible form, a communication of the Personal data being processed and of any available information as to the source(s).
Furthermore, you have the right to knowledge of the underlying logic of the automated processing of Personal data relating to you.
Rectification, restriction, erasure, blocking or deletion: Under certain conditions you have the right to rectification, restriction, erasure, blocking or deletion of your Personal data that is not processed in compliance with data protection laws and regulations, in particular when the nature of the data is incomplete or inaccurate.
Data portability: Under certain conditions you have the right to receive your Personal data in a structured, commonly used and machine-readable format to transfer those data.
Withdraw consent: where we are processing Personal data relating to you on the basis of your prior consent to that processing, you may withdraw your consent at any time.
Complaint with relevant authority. You have the right to file a complaint with the relevant data protection authorities, e.g. the Autoriteit Persoonsgegevens in the Netherlands.

8.2 You may exercise these rights by contacting us via our Contact Form, click the “Contact Us” button and then fill out the form.

8.3 In order to fulfil your possible requests pursuant to the rights as stated above, we may request specific additional information from you to identify you with or we may ask you for information to identify you with. We only collect and process such specific data with the purpose of executing your above stated rights insofar this is requested by you.

9. Policy Updates and Inquiries

9.1 To stay informed about any updates to this Policy or to address any inquiries or concerns, please reach out to us via our Contact Form. We value your feedback and are committed to maintaining the highest standards of privacy protection.

Thank you for entrusting Search-Help.live with your privacy.